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Author: Jamie Bell
How to engage frontline employees
According to a Gallup study, only 15 percent of worldwide frontline workers around the world feel engaged in their work. Pair that up with employee turnover data, and you start to get a really startling, serious picture about the state of frontline employee engagement. According to the Bureau of Labor Statistics, more than 50 percent…
Reaching and changing frontline employees: the 2024 edition
There’s an incredibly popular Harvard Business Review article from 1996 (!) that I see referenced constantly on LinkedIn, even to this day. The article, “Reaching and Changing Frontline Employees,” is a must-read for anyone leading a frontline team. The story was updated again in 2001 and is now available for a one-time purchase of $8.95….
What is internal marketing?
If you’re looking to scale the success of your marketing initiatives (for free), then it’s time to step away from the SEO research and look inward! Companies need to start allocating more time, energy, and resources to internal marketing — a strategy that is seriously overlooked in almost every business, and deserves all the same…
How to improve communications in healthcare (& make it more effective)
When it comes to internal communication, health care facilities and hospitals face a pretty intense set of challenges. Communicating with doctors, nurses, and medical staff is really difficult; they’re incredibly busy, often handling urgent patient needs, and they’re rarely at their desk to check email. On top of that, the healthcare industry still overwhelmingly relies…
