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Author: Jamie Bell

11 examples of holding statements for crisis comms

When a crisis breaks out, one of the very first things that you need to do is to issue a holding statement (internally and externally). If company operations are disrupted, customers will want to know how they will impacted. Employees may be concerned and will want answers. The media might be knocking on your door…

The only 5 internal communications tools you need in 2021

We’ve read enough extensive roundups of “the 20+ internal communications tools you need” and could add to your tech stack…but to be honest, that sounds like an absolute nightmare. There’s no way a full-time internal communications team could manage the implementation and day-to-day use of almost two dozen different pieces of technology. Plus, over-relying on…

Internal marketing: the free growth strategy you’re overlooking

If you’re looking to scale the success of your marketing initiatives (for free), then it’s time to step away from the SEO research and look inward! Companies need to start allocating more time, energy, and resources to internal marketing — a strategy that is seriously overlooked in almost every business, and deserves all the same…

How to improve communications in healthcare (& make it more effective)

When it comes to internal communication, health care facilities and hospitals face a pretty intense set of challenges. Communicating with doctors, nurses, and medical staff is really difficult; they’re incredibly busy, often handling urgent patient needs, and they’re rarely at their desk to check email. On top of that, the healthcare industry still overwhelmingly relies…