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Author: Jamie Bell
A guide for using text messages to communicate with employees
Your employees sift through a lot of information every day. Whether it’s for work or their personal life, you’re competing with dozens of messages across many channels. Add remote or hybrid work to the mix, and your job communicating with employees is harder than ever. It’s also more important than ever. So, how do you…
How to create a listserv
A listserv is a basic tool that gives an organization the ability to send an email to a group of people. It requires relatively little work, which is one reason this super out-of-date technology is still in use today (mostly in government, legal, and educational sectors). All you have to do is to create an…
11 examples of holding statements for crisis comms
When a crisis breaks out, one of the very first things that you need to do is to issue a holding statement (internally and externally). If company operations are disrupted, customers will want to know how they’ll be impacted. Employees may be concerned and will want answers. The media might be knocking on your door…
How to segment your internal audiences (with examples!)
Internal communication is essential to keep employees informed and engaged, but sending the same message to all employees can be too much (and can ultimately lead to communication overload and decreased engagement). That’s why audience segmentation is so powerful! With just a few small shifts, you can send targeted and relevant messages to specific groups…
