Meet Cici — your AI assistant for internal comms

Internal communications is strategic work. But some days, it feels like you’re juggling five roles at once — strategist, writer, editor, analyst, and project manager. You’re shaping culture while rewriting subject lines and guiding change while pulling performance reports.

What if your workflow felt as thoughtful as the work itself?

Internal comms is entering a new era… Introducing Cici, Workshop’s built-in AI comms agent.

Built directly into Workshop, Cici brings planning, drafting, and performance together in one intelligent system so strategy and execution move as one.

AI built for internal communicators — not generic prompts

Most AI tools start with a blank box. Cici starts with context.

What makes Cici genuinely useful is what it’s built on. Powered by Workshop’s research, best practices, and insights from thousands of internal comms teams, Cici understands the nuance behind leadership updates, change announcements, HR messaging, and engagement campaigns from day one.

Instead of starting from scratch with a generic model, you get an assistant that already understands your context, strategy, and the shortcuts that make your job easier. There’s no training required and no need to explain what “good” looks like — you can simply start creating.

What you can do with Cici

Simplify complex messages

Rolling out a big update? Cici helps you break down dense information into clear, actionable communication so employees quickly understand what matters — and what to do next.

Write subject lines that get opened

No more guesswork. Cici suggests subject lines grounded in internal comms best practices and real engagement data, helping you boost opens and reach more employees.

Plan smarter campaigns

Working on something bigger? Cici helps you map out multi-step campaigns with clear objectives, thoughtful sequencing, and the right channels for each message — so you can move forward with a plan you trust.

Turn data into clear next steps

Cici makes your engagement data easier to use. Ask questions about performance and get plain-language insights you can confidently share with stakeholders. Summarize results, spot trends, and turn what happened into clear, actionable next steps — all in seconds.

Built to grow with you

In the coming months, Cici will bring all of these writing and planning capabilities together with your organization’s data, including your brand kit, past emails, distribution lists, and engagement metrics.

With that added context, Cici can:

• Create branded email templates
• Personalize drafts for specific audiences
• Recommend audience-specific send windows
• Surface insights based on what actually works for your organization

Over time, Cici evolves from assistant, to analyst, to active collaborator — helping you connect strategy, execution, and performance in one place.

Now live in beta

✨ Cici is available as an opt-in beta inside Workshop.

If you’d like early access, join the beta, or reach out to your Customer Success Manager to enable it for your account. We’re rolling this out thoughtfully, and your feedback will help shape what comes next.

Internal communication is strategic. Now, your AI is too. ✨