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CanvaThe #1 goHappy alternative for employee texting
Connect with your employees instantly! Workshop offers seamless and super fast two-way texting, opt-ins, and all the SMS features you need. See why companies are switching from goHappy today.
What makes Workshop the #1 goHappy alternative?
Two-way texting. Real replies. Zero friction.
Send to your whole workforce or segment by role, location, or department. Replies land in a shared inbox. Employees won’t have to dig for important information and updates.
- No app or corporate email needed
- Schedule sends for each employee’s time zone
- Send custom responses
- Full analytics on delivery, open rates, clicks, and opt-outs
- Send and receive photos or MMS
Build it once. Update it anytime.
Create a branded, mobile-ready hub in minutes — no design or IT help needed. Share with your team via SMS, QR code, or email, and edit the content anytime without breaking the link. Your frontline gets instant access from their phone, no login required.
- No app or login needed
- Password protection available for sensitive content
- Track time on page, device type, and total traffic
See what’s working, understand why, and make every send better than the last.
- Know what’s landing and what’s not
- Find the best time and channel to reach your frontline
- Use responses to drive decision–not just fill a report
Stop guessing. Start listening.
Collect real, actionable responses from your entire workforce. Quick engagement to track employee sentiment over time — your frontline can respond in seconds from any phone, no login required.
- Engage with your employees and send polls in minutes
- Get real-time responses without an app or login
Reach your whole workforce from a single platform.
Frontline, desk-based, and everyone in between.
Oh, and email? We do that too.
- Reach all employees on one platform
- Reduce your tech stack for seamless internal comms
INDUSTRY BENCHMARKS
Better outcomes start with better data
Most industry benchmarks are built on marketing email data. Ours come from internal comms teams actually using Workshop SMS to reach their teams.
29%
Avg. SMS click rate
3x
higher click rate than email
3%
Avg. opt-out rate
Features teams love
A powerful employee text messaging system for frontline teams
Real teams. Real results.
“Workshop makes it easy to reach our frontline workers through SMS, ensuring they are informed. The analytics feature is great for seeing who is viewing the communications.”
“Our team was constantly missing emails or communication we sent out but since we’ve brought on this tool we’ve seen significant increases in engagement and read times.”
“Another thing that we really wanted to implement was the use of videos and text messaging. It was difficult managing multiple platforms just to get out all our comms. We were paying for two very similar programs, so we actually saved money by moving to Workshop.”
One platform for every frontline conversation
Your frontline team deserves the same clarity your corporate team gets. Workshop makes it easy to reach everyone, wherever they're working, without juggling five different tools.
FAQs
Workshop offers two-way SMS messaging, a shared team inbox, and built-in analytics. It also includes a full communications calendar, making it easier to manage all your internal messages in one place.
You’ll need employees to opt in before sending texts, and that’s a good thing. It keeps your messages compliant (and welcomed)! We’ve got a simple opt-in form template ready to go, and our team can walk you through the setup so everything runs smoothly from the start.
Yes. Workshop supports two-way texting, so employees can reply to messages. All responses are routed to a shared inbox that your team can access and manage together.
With SMS auto-reply, you can craft customized responses that let employees know exactly what to expect. Here are a few examples of how you can put auto-reply to work:
- Set response expectations: If your team isn’t actively monitoring the inbox, let employees know that (or that they’ll receive a response within a certain timeframe) —“We’ll get back to you within 24-48 hours. For urgent matters, please reach out to your manager.”
Notify of limited availability: During out-of-office periods, set up an auto-reply to let employees know responses may be delayed or will resume on a specific date.
Personalized event replies: Reaching out about an event? Set an auto-reply to send a confirmation like “Thank you for your RSVP to ‘[event name]’! We look forward to seeing you there!”
HR and comms teams use Workshop to send updates like shift reminders, schedule changes, benefits information, onboarding links, and urgent alerts. Use a frontline hub to keep important documents, resources, and updates centrally located. Send the link via SMS and employees can bookmark the hub on any device to make it easy to find.
Getting started with Workshop SMS includes setting up opt-in messaging, syncing employee phone numbers, and a quick IT review. The Workshop team provides support during setup.
Absolutely! Workshop is designed to reach employees who may not have regular access to email, like frontline or hourly staff. Messages are mobile-friendly and accessible from any phone.