Workshop named #1 for internal and frontline communications in G2 summer reports 2026

Multiple #1 rankings reflect consistent feedback from internal communicators across usability, implementation, results, relationships, and frontline communication momentum.

Omaha, Nebraska — May 2026 — Workshop, the modern internal communications platform built for employee communicators, has been recognized across multiple categories in G2’s Summer 2026 reports, based entirely on verified customer reviews.

The recognition spans multiple reports and segments, with Workshop earning #1 rankings across enterprise, mid-market, overall, and momentum categories for Internal Newsletter Software, alongside the #1 Momentum Grid® ranking for Frontline Worker Communication Platforms.

Across each of these reports, the pattern is consistent: internal communicators are not only adopting Workshop, but continuing to use it, see results, and recommend it to others.

“What makes this recognition extra special is that it’s right from our customers,” said Cassandra Brooks, Customer Marketing Lead at Workshop. “Internal communicators are being asked to do more than ever, and we hear every day how important it is to have tools built specifically for their needs. Seeing customers rank Workshop so highly reflects both the work they’re doing to keep employees informed and connected and the feedback they’ve shared that continues to shape what we build.”

A consistent signal across categories

Workshop’s Summer 2026 rankings extend across the full experience of using the platform, including usability, implementation, results, customer relationships, and product momentum.

This season, Workshop ranked #1 in the Enterprise Grid®, Mid-Market Grid®, overall Grid®, and Momentum Grid® Reports for Internal Newsletter Software. The company also earned top placements across Enterprise Results, Usability, Relationship, and Implementation Indexes, in addition to the #1 Momentum ranking for Frontline Worker Communication Platforms.

Rather than a single standout category, the results reflect consistent strength across how teams adopt, use, and benefit from the platform.

The company also received multiple Leader recognitions this season. According to G2, only 2% of software products and service providers earn a Leader badge, making these placements a strong indicator of customer satisfaction and adoption.

All rankings are based on verified customer reviews. Workshop currently holds a 4.7-star rating on G2, reflecting the experiences of teams using the platform in their day-to-day work.

Growing momentum across frontline and global communications

The Summer 2026 reports also reflect broader changes happening across internal communications as organizations look for better ways to connect with frontline, distributed, and global workforces.

Over the last year, more teams have used Workshop to support:

• SMS communications
• mobile-friendly landing Pages
• QR code campaigns
• Manager comms
• engagement visibility across multi-channels

This season, Workshop also appeared in G2’s Europe and EMEA regional reports, reflecting continued growth among organizations supporting employees across regions, time zones, languages, and work environments.

As internal communications becomes increasingly global, teams are looking for ways to create communication experiences that feel connected and consistent everywhere employees work.

Shaped by customer feedback

These rankings reflect the growing role of platforms built specifically for internal communicators and modern workforces. They also reflect something Workshop has believed from the beginning: the best ideas come from the people doing the work every day.

Over the past year, customers have shared what would make their jobs easier, whether that’s getting from idea to send faster, having a second set of eyes before publishing, understanding what’s resonating with employees, or spending less time on the repetitive tasks that come with managing communications. Workshop has continued turning that feedback into product improvements, including the introduction of Cici, an in-app comms agent, and a modernized editing experience.

For many communicators, the challenge isn’t a lack of ideas. It’s finding the time to execute them. Cici was built to help with exactly that. Whether it’s helping draft a first version, suggesting ways to strengthen a message, answering a quick product question, or surfacing insights from past communications, Cici helps take care of some of the busywork so communicators can spend more time focused on strategy, creativity, and connecting employees to what matters.

As AI continues to evolve, Workshop remains focused on practical ways to make communicators’ days a little easier. The goal isn’t to replace the communicator. It’s to help them move faster, feel more confident, and spend less time acting as an administrator and more time acting as the strategic partner their organizations need them to be.

To explore Workshop’s reviews on G2, visit: https://www.g2.com/products/workshop/reviews

About Workshop

Workshop is a modern, purpose-built internal communications platform that helps teams create, send, manage, and measure employee communications in one place — starting with email and extending to Teams, Slack, SMS, and more. With AI and automation built in, Workshop helps communicators spend less time on production and more time on strategy. Most teams are live in 2–4 weeks. Companies like S&P Global, Aston Martin, Monster Energy, White Castle, and Meijer use Workshop to reach every employee and prove the impact of their communications. Learn more at useworkshop.com.

Press/media contact:
Mayela Hernandez
press@useworkshop.com