AI for internal communications –
built into your day
Workshop AI doesn’t just help you write — it creates. Spin up complete, send-ready emails from a single prompt, refine your copy with AI, and get instant insights from your engagement data. It’s all woven into an easy, breezy, everyday workflow!
Content generation
From creating complete emails from a single prompt to refining a subject line, Workshop AI helps you create messages that sound like you — just faster. Describe what you need, and Cici builds a fully designed email with layout, copy, images, and formatting in seconds. Already have something started? Cici can jump in at any stage to help you refine, adjust tone, or translate.
You can:
- Generate a complete, designed email from a single prompt with Cici
- Refine copy, adjust tone, and translate into other languages — right inside the editor
- Rewrite dense updates for clarity, brevity, or exec-ready tone
- Generate subject lines and preview text that perform
- Create or discover contextually relevant graphics and stock images
Data insights
Workshop offers up quick, AI-powered summaries and patterns from your campaigns — so you can spend less time reporting and more time improving.
You can:
- Summarize campaign performance in plain language with actionable takeaways
- Ask Cici to compare quarters, spot trends, and explain what’s driving engagement
- Get quick overviews of long updates or threads
- Spot trends by audience, location, or channel to shape your next send
Workflow magic
These are the small but mighty features that keep your everyday tasks humming along and help make each day just a little bit easier.
You can:
- Instantly translate messages into 135+ languages
- Search smarter with semantic results
- Get smart image suggestions that match your message
- Adjust tone for different channels and audiences
Meet Cici
We’re thrilled to introduce you to Cici — Workshop’s built-in AI assistant that helps you plan, write, design, and send the internal communications of your dreams.
Cici is built with Workshop’s research, knowledge, and best practices from thousands of internal communicators — so instead of fiddling with a model, you get an AI agent that understands your work and your workflow. Wherever you are in Workshop, Cici is there to help — from creating complete emails and refining copy to offering up instant data insights.
Create your emails from a single prompt
Just describe what you need — “an open enrollment reminder for full-time employees” — and Cici creates a fully designed, send-ready email in seconds. Layout, copy, images, and formatting included. From there, your team can edit together in real time, refine copy with AI, and send to the right audience with analytics that show exactly who read it.
See the practical ways Workshop can streamline, speed up, and elevate your internal communications — with AI designed specifically for your role.
FAQ
No. Workshop does not use customer data to train or fine-tune any AI models. All AI inference is handled through model providers that are configured with zero data retention and do not use customer inputs to train their models.
Yes! You’re always in control of Workshop’s AI features.
You can turn them on or off anytime. When AI is off, no data is shared with subprocessors like OpenAI, Google, Anthropic, or Braintrust.
When it’s on, only the minimal information needed to complete your request is securely sent — never stored or used to train models.
Workshop AI is a set of purpose-built AI capabilities woven across planning, creation, distribution, and measurement — designed to support communicators, not replace them. The most significant addition: Cici, Workshop’s AI agent, can now create complete, send-ready emails from a single prompt, with layout, copy, images, and formatting included. Combined with in-editor AI writing assistance and instant data insights, Workshop AI helps communicators spend less time on production and more time on strategy.
Most importantly, we believe that great AI can support communicators; it does not replace them! Learn more about Workshop’s approach to AI in this article from our CEO, Rick Knudtson.
AI is starting to make a huge difference in internal comms and it’s easy to see why. The work is both high volume and high stakes.
It steps in where time tends to disappear: spinning up first drafts from a quick brief, simplifying dense updates, suggesting subject lines, translating across languages, or tailoring one message for multiple audiences. It can even help connect the dots in scattered engagement data — spotting what’s landing, where attention drops, and what’s worth adjusting next.
But the biggest win? Time. Less of it spent rewording, formatting, or guessing and more of it available for strategy, accuracy, alignment, and the leadership context employees actually need.
Used with intention, AI can do so much more. It can help managers share updates with ready-to-go talking points, create plain-language summaries for execs, or take care of small-but-important accessibility details like alt text or captions.
And you still hold the reins! The sensitive, nuanced, and celebratory moments stay human. A few simple rules like fact checking, adding brand voice and reviewing before sending keep trust intact while everything else moves faster.
- Generate complete, designed emails from a single prompt with Cici
- Refine copy, adjust tone, and translate — all with AI, right inside the editor
- Get one-click performance summaries and ask Cici to analyze your engagement data
- Generate subject lines, preview text, and SMS messages with AI
- Translate for global audiences across 135+ languages
- Search media semantically and auto-add alt text for accessibility
- Get smart image suggestions that match your message
Here’s what we’re working on next:
- Brand kit: set your logos, fonts, colors, and button styles once, and every new email starts on-brand automatically (coming soon!)
- Conversational analytics to explore engagement data with natural questions
- Calendar intelligence to spot themes and flag potential email fatigue
- Even more ways for Cici to help you build, optimize, and personalize communications at scale







