Exclude recipients at time of send

You know that moment right before you hit send when you realize, “Oh wait, this shouldn’t go to them”? We’ve been there.

That’s why Exclude recipients at time of send is now available in Email, SMS, and Journeys. It lets you make last-second adjustments without editing the original list or creating a new one.

Quick highlights:

• Exclude individuals or whole lists directly in send settings
• Exclusions override inclusions automatically
• Review who’s excluded in the confirmation modal
• Keep source lists clean while still handling sensitive cases

Good for:

Leadership updates where some folks already got the message, policy changes that shouldn’t reach every group, employee-only comms, and event follow-ups.

 

This is live on all Workshop plans. Happy communicating. ✨