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Internal Communications Accessibility Checklist

Internal communications should connect every employee at the company, not just some. Whether you’re creating a new internal newsletter or refreshing your strategy, this accessibility checklist will help make sure your communications are clear, inclusive, and engaging for everyone. It’s based on the real-world checklist our own Internal Communications Manager, Devin, uses to make every message more accessible at Workshop!

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How to use this internal communications accessibility checklist

This checklist is designed to help you create more inclusive internal communications, from your newsletters to your company-wide updates. Here’s how to make the most of it:

  • Make a copy: Click “Make a copy” when you open the checklist so you can customize it for your own company’s needs.

  • Use it as a pre-send check: Run through the checklist each time you create a newsletter or major update to make sure it’s clear, readable, and accessible for every employee.

  • Train your team: Share the checklist with anyone creating employee communications, from HR to leadership, so accessibility best practices become second nature.

  • Automate where you can: Leverage built-in tools (like Workshop’s accessibility features!) and free online checkers to make the process even easier.

If you’re using Google Forms: When you download this template, go to the three dots in the top right, then select “Make a copy.” Contact us at marketing@useworkshop.com if you have any questions.

What you’ll find in this internal communications accessibility checklist (+ quick tips!) 

This checklist covers five major areas to make your internal communications more inclusive and effective:

  • Content & structure: Write with clarity, organize with headings, and keep it scannable.

  • Design & visuals: Use accessible fonts, high-contrast colors, and add alt text to every image or icon.

  • Links & navigation: Create descriptive links and action-oriented buttons that everyone can understand.

  • Testing & tools: Test your communications with accessibility checkers and preview on different devices.

  • Language & inclusion: Use inclusive, bias-free language and communicate with warmth and transparency.

A few quick tips to help you maximize your impact:

  • Be consistent: A familiar structure and clear visual hierarchy help every employee navigate your messages with ease.

  • Focus on clarity: Short paragraphs, simple language, and descriptive headings make your communications easier for everyone to understand.

  • Think mobile-first: Always preview how your communications appear on mobile devices (many employees will read them on their phones first)!

 

Download this template:

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