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Work collaboratively & confidently with user permissions

Fine-tune access to your internal/all-company emails, assign roles, and make sure the right people send the right messages (every time)! With Workshop’s user permissions, you have complete control over what users can do, who they can email, and who they can ghostwrite for.

An overview of user permissions

Define clear user roles

Assign admin, full, or limited access on a per-user basis. You decide who can manage billing, company settings, send configurations, or integrations.

Secure, user-level privacy

Control who can send messages, who they can send to, and who they can appear to send from. No more misfires, mix-ups, or messages going to the wrong group.

Control list and user creation

Restrict who can build new groups or manage contact lists...whether they’re synced or manual. Let power users manage directories, while others focus on sending to approved audiences.

Learn more

Ghostwriting and sender controls

Give trusted team members the ability to ghostwrite messages on behalf of execs or leaders...or keep that option limited to just a few. You control the “from” line, every time!

Learn more

User permissions are a powerful addition
to your internal comms stategy

Here’s how teams are using Workshop’s user permissions
to streamline internal communications and reduce risk:

Secure policy updates from HR

Empower HR to send benefits or compliance updates to just the people who need them (without oversharing).

Team-only wins from sales

Let sales share wins and celebrate milestones without pinging the whole company.

System outage alerts from IT

Make sure IT can send urgent updates directly to affected teams, quickly and precisely.

Don’t just take our word for it!

“When we used Workshop for benefits open enrollment, we could target specific populations, such as folks who had an HSA or an FSA to remind them of any extra steps needed to take in the enrollment process.”

Katie

Senior Creative Manager,
Madison Square Garden

“It is not an exaggeration to say that internal mass emails went from something that our community went from "loving to hate" to a new methodology that recipients just ... loved!”

Rebecca

Director of Creative Services,
Hope College

“At our size, I feel like we’re pretty advanced for our internal comms. And we’re advanced because of this platform.”



Jennifer

Communications & Media Manager,
Silver Eagle

Create effective and engaging emails in mere minutes!

Schedule a short demo of Workshop today.

Workshoppers

FAQs

Can I create custom roles for different users?

You can! Start with our built-in roles (like Admin, Full Access, or Limited Access), or customize exactly what each person can see and do.

Can I control who has access to send internal or all-company emails?

Yes. With Workshop, you can assign specific permissions for who can send messages, who they can send to, and who they can send on behalf of. It’s role-based access control, built right in your internal communications platform!

Can someone send out internal communications on behalf of a leader or executive?

Yes, but only if you allow it. With sender controls, you can grant (or restrict) permission to ghostwrite messages from specific people…perfect for executive communications or department updates.

Can I see all of the emails that are being sent out internally?

Your internal communications calendar in Workshop gives you the ability to see what emails are scheduled on what dates (and make that email private, as well). As long as you have full administrative permissions and shared access, you’ll be able to see every single email that’s going out from Workshop.

It gives your internal communications team a clear, secure way to plan campaigns, all while keeping control over who’s doing what, and when. No surprises, no overlap, and no accidental sends. Just smooth collaboration!

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