Empowering internal comms across your entire team with user permissions

Imagine this: You’re grabbing coffee when your phone lights up—an important company-wide update just went out, but it came from the wrong sender. Or maybe a teammate accidentally messaged the wrong audience. Now you’re stepping in to make sure the right message gets to the right people. Sound familiar?

Internal communications are the heartbeat of any company, requiring a near-perfect balance of collaboration and control. Without the right tools, messages can miss their intended audience, sensitive updates might be shared too broadly, and teams can find themselves spending time fixing issues instead of focusing on meaningful engagement.

That’s why we built Workshop’s user permissions—to empower teams to communicate while making sure the right people see the right messages at the right time. It’s a key part of delivering secure internal communication at scale, with built-in support for user-level privacy and user roles that keep your comms safe, efficient, and impactful.

 

Scaling internal comms without the chaos

As your company grows, so does the complexity of internal messaging. More teams need to send their own updates, but without clear boundaries, things can slip through the cracks:

• HR wants to send confidential policy updates without others accessing them.
• Sales needs to share announcements with their teams
• Training & Development wants to engage employees—but must respect blackout dates.
• IT needs to notify employees of system outages and updates being made.
• Corporate Recruiters need to coordinate hiring efforts with the management teams.

How do you give teams the autonomy they need—without losing oversight? That’s where user permissions come in.

Set the right level of access

With Workshop’s user permissions, you can fine-tune who can send messages, who they can send to, and who they can send as. Here’s how it works:

✅ Admins have full control over system-wide settings, billing, blackout dates, and user-level access.
✅ Full Access Users can send emails and texts, manage lists, and ghostwrite on behalf of others.
✅ Limited Access Users have customized permissions so you can control:

• Who they can send messages to (full directory or specific lists)
• Who they can send on behalf of (anyone or just select leaders)
• Whether they can send emails/texts or only draft them

By defining user roles and permissions, you streamline secure internal comms while keeping information safe and organized.

How teams benefit from user permissions

Every team has different communication needs, and user permissions make sure they get the right level of access, without unnecessary risks or distractions:

• HR can confidently share policy updates, benefits info, and confidential announcements with the right employees.
• Sales can celebrate wins and share competitive insights without disrupting leadership messaging.
• IT can send essential alerts only to affected teams, preventing unnecessary inbox clutter.
• Training & Development can engage employees with learning opportunities while avoiding scheduling conflicts.
• Corporate Recruiters can coordinate hiring updates smoothly without flooding company-wide inboxes.
  

The result? Clear, efficient, and secure internal communication across the company.

Built for teams that move fast

Internal comms should be effortless. With user permissions, teams can take ownership of their messaging while staying aligned, organized, and secure. By putting the right structure in place, you make sure that communication flows smoothly—without the friction.

More autonomy. More clarity. Better communication.
Now that’s a win for everyone.

 

See user permissions in action

Want to bring more structure, security, and scalability to your internal comms?

Let’s walk you through it. Book a quick demo and see how Workshop helps teams move fast—without the chaos.

Schedule a demo