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The creative art of the all-company meeting

This blog post is a rough transcript of a workshop that we recently hosted with the dynamic and talented Phil Jarrett, Senior Manager of Internal Communications and Employee Brand at WP Engine. You can watch the entire workshop on YouTube here, or just hit the ‘play’ button below. Hi, I’m Phil Jarrett. I’m currently the…

How Dyson creates an exceptional new hire onboarding experience

Outside of the interview process, onboarding is one of the first and most important experiences your employees will have with the company. Onboarding has the potential to reiterate their decision to come work for you…or make the employee question their decision altogether.  Making new hire onboarding an intentional part of your employee experience is key…

21 creative & virtual employee recognition ideas

The non-stop conversation about the “Great Resignation” might have you absolutely terrified about attrition, but don’t worry—it’s time to take a deep breath. While it’s certainly true (and it always will be) that a few members of your team might seek out greener pastures or something new, try not to focus entirely on the employees…

How to get a bigger budget for employee experience & communications

When calculating a marketing budget as a percentage of revenue, the typical rule you hear is to invest about 10%. By contrast, HR and communications budgets often pale in comparison, typically coming in at about 1% of the entire marketing budget.  That’s not enough. In fact, we’re here to say that you should be advocating…

20 ideas for creating an engaging employee newsletter

As your company continues to scale, it can be increasingly difficult to keep up with the most important things happening across all of your different departments. Often, your HR/Internal Comms/Marketing team has the challenging job of compiling the most crucial information about your organization in the form of a weekly or monthly employee newsletter…and not…

How to make a hybrid work model work

Everywhere you look or listen, hybrid models are being celebrated as the “future of work.” But with offices re-opening left and right…where does that leave us all today? The Workshop team and three absolutely outstanding panelists came together to have a realistic and transparent discussion about this massive shift in the way we structure our organizations,…

How to manage change for frontline employees

Driving change across a frontline workforce is often a particularly challenging problem. If you have the last two pieces in place — a reliable way to reach them, and a more engaged group of employees — you’ll have a solid foundation for successful change management. We’re with the original Harvard Business Review article: work closely…

How to engage frontline employees

According to a Gallup study, only 15 percent of worldwide frontline workers around the world feel engaged in their work. Pair that up with employee turnover data, and you start to get a really startling, serious picture about the state of frontline employee engagement. According to the Bureau of Labor Statistics, more than 50 percent…

Reaching and changing frontline employees: the 2021 edition

There’s an incredibly popular Harvard Business Review article from 1996 (!) that I see referenced constantly on LinkedIn, even to this day. The article, “Reaching and Changing Frontline Employees,” is a must-read for anyone leading a frontline team. The story was updated again in 2001 and is now available for a one-time purchase of $8.95….

11 examples of holding statements for crisis comms

When a crisis breaks out, one of the very first things that you need to do is to issue a holding statement (internally and externally). If company operations are disrupted, customers will want to know how they will impacted. Employees may be concerned and will want answers. The media might be knocking on your door…

The only 4 internal communications tools you need in 2022

We’ve read enough extensive roundups of “the 20+ internal communications tools you need” and could add to your tech stack…but to be honest, that sounds like an absolute nightmare. There’s no way a full-time internal communications team could manage the implementation and day-to-day use of almost two dozen different pieces of technology. Plus, over-relying on…

What is internal marketing?

If you’re looking to scale the success of your marketing initiatives (for free), then it’s time to step away from the SEO research and look inward! Companies need to start allocating more time, energy, and resources to internal marketing — a strategy that is seriously overlooked in almost every business, and deserves all the same…

How to improve communications in healthcare (& make it more effective)

When it comes to internal communication, health care facilities and hospitals face a pretty intense set of challenges. Communicating with doctors, nurses, and medical staff is really difficult; they’re incredibly busy, often handling urgent patient needs, and they’re rarely at their desk to check email. On top of that, the healthcare industry still overwhelmingly relies…

4 easy wins for better employee engagement

You know employee engagement is important, but how do you make an impact on it quickly? It seems like most of the efforts and programs that go into creating a big impact also come with a big price tag: not only money, but also time, energy, buy-in, focus, team effort, and so much more. While it’s not…

Our favorite Slack hacks & tips

We are huge fans of Slack for real-time communication. When your immediate co-workers are all online at the same time, it’s the best place to have a quick back-and-forth conversation. That being said, Slack absolutely has its communication downsides. Left to scale on its own, it can become noisy, overwhelming, distracting, inefficient, and can actually…

10 questions to ask before building an intranet on WordPress

Implementing a company intranet can be a big undertaking. There are different tools and platforms that can be used to power the backbone of an intranet; you can choose to get a custom one developed ($$$), look for software to assist you, or build it on a tool that your team is already using. Because…

20 topics for your next employee newsletter

Coming up with creative newsletter content and relevant topics can be a pretty daunting task. It’d be a different story if it all worked like the magical internal communications dream it’s supposed to: if your leadership team came to you with pre-penned letters, if your company calendar was always updated, if each department head gave…

How to create a listserv

A listserv is a basic tool that gives an organization the ability to send an email to a group of people. It requires relatively little work, which is one reason this super out-of-date technology is still in use today (mostly in government, legal, and educational sectors). All you have to do is to create an…

How to implement a meeting-free day at your company

A day without meetings may sound like an absolute dream, but there are plenty of companies who have decided to make it a reality. It’s an opportunity to step away from the packed, color-coded calendar and knock out all of your most important action items. You can spend the day deep-diving on a big project…

How to automate your company newsletter

Putting together a monthly company newsletter can be a real chore, especially if your organization hasn’t mastered the art and science of great internal communications yet. If you’re spending a significant part of your time chasing down department heads, asking for event details, or trying to drum up new ideas for engaging newsletter content (here…

The official launch of Workshop!

Today’s marks the official launch of our ✨delightful✨ internal communications platform! We’ve been hard at work building a solution for efficient, engaging employee communication, and we are proud to introduce it to you today. A bit of a backstory: We believe passionately that internal comms is the most vital part of a company’s culture, but…

How to run an impressive internal communications audit (in 7 steps!)

What is an internal communication audit? An internal communication audit evaluates the effectiveness of your internal communication. To us, internal communication goes far beyond just a company newsletter or a regular all-hands meeting, and includes how your managers, department heads, and other internal leaders are regularly communicating and getting in front of the company. It’s…

Intranet names: best practices, ideas, and examples

Naming your company intranet isn’t necessary, but when done well, it can be a delightful way to add to your internal brand and build extra affinity with your employees. Don’t put too much pressure on it, though; it doesn’t need to be some magic word that perfectly portrays your company culture. But, if you’re looking…

The 29 clear benefits of a company intranet

Whether you’re a team of thirty or thirteen thousand, you’ve likely experienced the number one problem with internal communications today: too much information, and never the right stuff. Between all the Slack pings and the email threads and the software notifications, it’s really hard to sift through the noise and know or find the truly…

How to have a successful virtual meeting

In my previous role as an account director, I attended approximately 20 to 25 meetings per week. These meetings were a blend of client-facing meetings and internal meetings. Pre-COVID, the meetings were mostly held in person, but when March 2020 hit, the company shifted to holding these meetings virtually. To say that I’ve done close…

21 of the best HR conferences to attend in 2021

We’re all well-aware of the impact that COVID-19 has has on the world of HR conferences, and can feel a significant shift in workplace culture happening before our eyes. People operations, internal communications, executive teams…none of us have seen anything like what we’re currently experiencing in our day-to-day jobs. That’s why there’s no better time…

A guide for using text messages to communicate with employees

Your employees sift through a lot of information every day. Whether it’s for work or their personal life, you’re competing with dozens of messages across many channels.  Add the recent move to remote or flexible work, and your job communicating with employees is harder than ever. It’s also more important than ever.  So, how do…

Who should own your company’s intranet?

If implemented correctly, most of your employees should see or interact with your company’s intranet on a daily or weekly basis. However, in order to have a thriving intranet that your employees get value from, there needs to be a person or team who “owns” your intranet and can work across departments to ensure it…

5 tips for creating a strong culture in a remote team

As more and more teams are transitioning to remote work (especially during Covid), it can be easy to overlook some of the things that may be a bit harder to accomplish when your teams are not physically in the same space. Creating and promoting a strong culture is one of them. When your team doesn’t…

8 hacks for more productive meetings

Keeping meetings productive is a constant struggle for a lot of companies. How do you ensure that the attendees of your meeting are actually getting some benefit out of being in a meeting as opposed to back at their desk cranking on their daily work? We’ve compiled 8 of our favorite meetings hacks to make…

How to run a brainstorming session

Your team often has to tackle unique problems without a clear solution. If your team is tasked with coming up with a new slogan for a product, there is no specific right or wrong answer, but you’ll likely have a better output when you bring a few creative folks together to help spark new and…

The best meeting scheduling apps

One of the most prominent annoyances for anyone who has to schedule meetings is finding a time that works for all the participants. Sending 3 or 4 emails back and forth before you find the right time to meet used to be commonplace, but now as a plethora of scheduling tools are available to solve…

How to keep your team meetings on track

Everyone has been in a meeting that’s gone way off subject. You had a specific goal in mind when you started the meeting, and then somehow the meeting ends up getting derailed by one seemingly innocent question or comment, and all of sudden the meeting is over and you didn’t make any decisions and you…

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